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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlos Godoy

June 27, 2025

5  out of  5
rating by Carlos Godoy
"Always is good to work with Joshua, he is the man for your next Policies"
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Sandra Garcia

June 27, 2025

5  out of  5
rating by Sandra Garcia
"La mejor agencia State Farm. Joshua y su equipo son los mejores. Llevo muchos años con ellos y no los cambio por nada. 100 % recomendados!"
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Eddie Zunhye

June 27, 2025

5  out of  5
rating by Eddie Zunhye
"Josh and his team always go above and beyond to help with all my concerns or certificates I may need for my policy. State Farm Van Nguyen agency are the best. Highly recommend them."
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Oscar

June 27, 2025

5  out of  5
rating by Oscar
"Josh y su equipo siempre están disponibles para ayudar con nuestras pólizas. Excelente servicio Recomiendo a state farm Van Nguyen agency."
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Roeshell Jackson

June 27, 2025

5  out of  5
rating by Roeshell Jackson
"I have been with van Nguyen- State Farm for about 15 years or longer have experienced nothing but the best customer services from Josh and Stephanie, they are very much up on their jobs and are there always there to help you whenever you feel like you need a help in hand especially these days dealing with insurance companies they are the best!"
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Elsa Serrano

June 27, 2025

5  out of  5
rating by Elsa Serrano
"Very good customer service. Respectful, professional and polite. Always have an answer to all my questions and help with any problem I have!"
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Karen A Chinchilla

June 27, 2025

5  out of  5
rating by Karen A Chinchilla
"Joshua, Stephanie y todo el equipo siempre están a la orden y dispuestos a ayudar con mi póliza. Los recomiendo al 100%"
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Stephanie Melendez

June 27, 2025

5  out of  5
rating by Stephanie Melendez
"I had such a great experience working with the team! They were incredibly knowledgeable, patient, and took the time to explain all of my options in a way that made everything clear and easy to understand. I felt confident and supported throughout the entire process. If you’re looking for someone who truly cares about finding the best coverage for you, I highly recommend Van Nguyen Agency!"
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david silva

June 27, 2025

5  out of  5
rating by david silva
"Agradesco al equipo de state farm porque son los mejores y muy profecionales en su trabajo tienen buena atencion con sus clientes se los recomiendo 100% gracias Joshua y a todo el equipo de state farm."
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Natalija Vanesse

June 24, 2025

5  out of  5
rating by Natalija Vanesse
"Josh went above and beyond to help us with the post car accident claim. Thank you very much for being on top of things!"
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erick Lopez

June 23, 2025

5  out of  5
rating by erick Lopez
"Joshua and the team always come through with excellent customer service. Van nguyen Agency is always a pleasure to work with and are always there to answer any question or concerns i may have with my policies."
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Dule Do

June 20, 2025

5  out of  5
rating by Dule Do
"Joshua y Alex me ayudaron mucho y explican con claridad 🙏🙏"
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Alberto Chirole

June 20, 2025

5  out of  5
rating by Alberto Chirole
"Joshua and Alex helped me big time with getting good coverage on my car I would def recommend this specific State Farm they are super prideful in helping everybody that comes through the door!!"
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duc vu

June 18, 2025

1  out of  5
rating by duc vu
"I had bad accident on Jun 11/25 that big dump truck hit behind my truck l try to call agent many times To help me for claim that l go to Doctor treatment my neck 0ne week from now with no help for claim # Also last whole year that l requested for the statements for cars & homes l never received I didn’t understand what they are doings??? 👎👎👎"
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Victoria

January 9, 2025

2  out of  5
rating by Victoria
"Slow, inconsistent communication."
We responded:
"We do not have you as a client. Our office is in Charlotte, NC and looks like you're not local here. Do you have the correct agency? "
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Krys Williams

December 16, 2024

5  out of  5
rating by Krys Williams
"Went in for quotes. They was professional and assisted me with everything that it needed and even gave me some additional helpful information."
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Juan Lara

May 20, 2024

1  out of  5
rating by Juan Lara
"Where do i start... this agency is a joke. If you are trying to run a business dont do business with these clowns. They had my commerical policy lapes and when i ask them to put it on auto pay they never did. Ive had to renew my policy twice because they are incompetent. told them to send a fs1 form to the dmv (because they never put my policies on auto pay even thoughi asked them to) they said they would but when i tried to renew my registration they told me they never sent out the form nor did they put my policies on auto pay. That should have been done 2 1/2 weeks prior. No accountability at all. When i spoke with Josh he acted none of this was his fualt. He literally was the catalyst for the whole situation becuase we confronted him about the first time this happened. Also Josh, the day my family (uncle, 2 brothers, and sister) was there at the agency handling my fathers life insurance policy for his passing. you made my younger sister very on unconformtable. It was inappropriate of you tomake advances on my sister while while we are grieving and handling a sensitive topic. You made sure to take care of all of us so you could have a one on one with her. Tell me is it protocol or professional of you to compliment a girls nails and tell then how pretty they are? Or when her brothers and uncle leave to immediately ask which of us her her favorite? You even winked as she was leaving! Trust me this will be added the complaint i filed on you Josh! If i could give this poor excuse for establishment a zero stars i would!"
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salaheddine elmarzouki

October 12, 2023

5  out of  5
rating by salaheddine elmarzouki
"Excellent service, fast drop off offers all the ups store services"
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Frank Lea

April 13, 2023

5  out of  5
rating by Frank Lea
"Knowledgeable staff and friendly"
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Mary RR

March 31, 2022

5  out of  5
rating by Mary RR
"Great customer service!"
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Stan Beaulieu

March 8, 2021

5  out of  5
rating by Stan Beaulieu
"Best agency in Charlotte!!"
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Billy Gebhardt

November 8, 2020

5  out of  5
rating by Billy Gebhardt
"Very helpful"
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Thom Deason

October 7, 2019

1  out of  5
rating by Thom Deason
"I had ended insurance on 2 vehicles.Before the monthly draw out of an account...I went in to get the balance owed...They havent sent anything as of yet...almost 2 months...Never again and no recommendation from me ....its 0"
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JEREMIAH MILLER

September 29, 2019

5  out of  5
rating by JEREMIAH MILLER
"These guys are great, been with them for years and they always have been helpful and easy to work with"
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Consuelo Gonzalez

August 2, 2019

5  out of  5
rating by Consuelo Gonzalez
"Me gusta la atencion y la ayuda que siempre estan dispuestos a brindarte."